Shipping info

 

To place an order, please contact us.

We will immediately start working on your order as soon as we receive your payment. All sales are final and no refunds or exchanges can be made. 

We pack every order with the utmost care. Each cookie is individually wrapped in bubble wrapping, then placed inside a box with the rest of your order. This insures that your cookies arrive to your door safely. We use packing method of box in box so we believe your cookies arrive as safely as possible. We are not responsible for any damage once your order has been shipped. 

Please make your orders in advance. A minimum 3 weeks processing time is needed to fulfill your order. For a specific event date,  please contact us before you order to ensure we have space in our baking calender. 

If you do not contact us before purchasing, we will ship your order on our first available shipping date. 

We accept bank transfer payments only. All details will be sent you with your order confirmation.

Shipping within SEPA only.  

We will email you  with your tracking number once your order has been shipped.

 
 

 

Postage: 

The postage depends on the weight of the parcel and the Czech Post tariff.